General Shipping and Delivery Information:
Orders are generally shipped within 5 to 7 working days from date of purchase (for smaller orders only). Larger orders have longer delivery times which vary according to order size. Depending on the shipping method you choose at checkout your order should arrive within 5 working days from the date of purchase (applies to New Zealand orders only).
Goods will only be dispatched once payment is received. Payments made by Credit Card and PayPal will be prepared immediately. For any other form of payment your order is only processed once funds have cleared into MyPrint's account. Bank transfers take 2 to 3 working days to clear and cheques take up to 7 days to clear.
Goods will only be dispatched once payment is received. Payments made by Credit Card and PayPal will be prepared immediately. For any other form of payment your order is only processed once funds have cleared into MyPrint's account. Bank transfers take 2 to 3 working days to clear and cheques take up to 7 days to clear.
Shipping within New Zealand:
For deliveries within NZ you have the choice of ParcelPost or Overnight Courier service at checkout time. The shipping cost is a flat rate regardless of the number of items purchased and is added to the order total during checkout:
* Deliveries to remote areas may take longer. All listed delivery times may be subject to delays which are beyond the control of MyPrint.
The shipped goods remain the property of MyPrint until delivered and signed for by you or your intended recipient. If the goods have been damaged in transit or don't arrive within five (5) working days of the shipping date (regardless of region) please Contact Us as soon as possible so we can rectify the situation for you.
| Type | Cost | Delivery Time (in Working Days) |
|---|---|---|
| Auckland Region ParcelPost | $6.00 (NZD) | Print: 2, Postage: Overnight*, Total: 3 (max) |
| North Island ParcelPost | $6.00 (NZD) | Print: 2, Postage: 1 to 2*, Total: 4 (max) |
| South Island ParcelPost | $6.00 (NZD) | Print: 2, Postage: 2 to 3*, Total: 5 (max) |
| North Island Overnight Courier | $12.00 (NZD) | Print: 2, Postage: Overnight* (incl. Saturday), Total: 3 (max) |
| South Island Overnight Courier | $12.00 (NZD) | Print: 2, Postage: Overnight* (incl. Saturday), Total: 3 (max) |
The shipped goods remain the property of MyPrint until delivered and signed for by you or your intended recipient. If the goods have been damaged in transit or don't arrive within five (5) working days of the shipping date (regardless of region) please Contact Us as soon as possible so we can rectify the situation for you.
Shipping to Australia and the rest of the world:
MyPrint will ship to any country in the world using the New Zealand Post International Airmail service. Shipping costs are calculated based on the weight of the order and will be added to the order total during checkout:
Shipping methods used may vary depending on the shipping address. Orders shipped internationally may be subject to customs inspections and may also be subject to customs duties. MyPrint is not responsible for the cost of these taxes or duties and they are not included in the purchase price. It is the duty of the purchaser to establish whether or not any import duties and taxes are imposed on clothing and gift items in their country. Please establish what these costs and procedures may be prior to placing any orders with us.
| Country | Approx. Cost (per item) |
Delivery Time |
|---|---|---|
| Australia | $6.50 (NZD) | 3 to 10 Working days |
| American Samoa, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Samoa, Solomon Island, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Island | $10.52 (NZD) | 3 to 10 Working days |
| United States of America, Brunei Darussalam, Canada, China, Federated States of Micronesia, Hawaii, Indonesia, Korea North, Laos, Malaysia, Marshall Islands, Myanmar (Burma), Papua New Guinea, Singapore, Thailand, Vietnam, Cambodia, Caroline Islands, East Timor, Guam, Hong Kong, Japan, Korea South, Macau, Midway Island, Palau, Philippines, Taiwan | $13.54 (NZD) | 3 to 10 Working days |
| Austria, Bosnia-Herzegovina, Corsica, Cyprus, Denmark, Faroe Islands, France, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Malta, Nertherlands, Poland, Romania, Slovenia, Sweden, Vatican City, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Germany, Great Britain, Hungary, Ireland, Latvia, Lithuania, Macedonia, Monaco, Norway, Portugal, Slovakia, Spain, Switzerland, Yugoslavia | $14.95 (NZD) | 3 to 10 Working Days |
| Rest of the world (any country not listed above) | $16.10 (NZD) | 3 to 10 Working Days |
Shipping methods used may vary depending on the shipping address. Orders shipped internationally may be subject to customs inspections and may also be subject to customs duties. MyPrint is not responsible for the cost of these taxes or duties and they are not included in the purchase price. It is the duty of the purchaser to establish whether or not any import duties and taxes are imposed on clothing and gift items in their country. Please establish what these costs and procedures may be prior to placing any orders with us.
Refunds and Returns Policy:
Due to the nature of products and merchandise we sell (personalised prints) MyPrint only accepts returns (within 30 calendar days from date of purchase) for the following reasons:
These are the only reasons we will accept a returned product. Once the returned item is received by us and conforms to the above limitations we will issue Gift Vouchers to the value of the returned item as well as the shipping cost to return it to us.
When purchasing clothing you are advised to pick sizes and colours carefully. Use the size charts and colour swatches provided to ensure the right colour and correct fit. Garments must be washed and cared for according to the care instructions supplied by MyPrint that arrived along with your order.
- Faulty workmanship with a product or garment
- Sub standard print*
- Goods damaged in transit
These are the only reasons we will accept a returned product. Once the returned item is received by us and conforms to the above limitations we will issue Gift Vouchers to the value of the returned item as well as the shipping cost to return it to us.
When purchasing clothing you are advised to pick sizes and colours carefully. Use the size charts and colour swatches provided to ensure the right colour and correct fit. Garments must be washed and cared for according to the care instructions supplied by MyPrint that arrived along with your order.
